Service Standards

Items In This Category

Title	Created	Download
Communications Booklet (.pdf) (107KB)	22/08/2008	Download
Whenever you speak to the public by telephone you present an image of the Board. These guidelines should help to ensure that the image is a positive one.
Customer Services and Standards (823KB)	22/08/2008	Download
This booklet is intended to give all our customers, in Schools, Youth clubs, Local Businesses and the General Public, information about the standards of service they can expect from the North-Eastern...