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Critical Incident Support For Schools

Schools Branch, Critical Incident Support For Schools

One of the cornerstones of emergency planning is the procedure in place for supporting schools in handling critical incidents and managing bereavement.

Within our schools many events can create a sense of anxiety and concern but none more than those when a critical incident occurs resulting in bereavement and loss for that community. 

Two key departments from the Board interface with schools during a critical incident: Schools Branch and the Educational Psychology Service.

Schools should initially contact the relevant Schools Branch Officer at County Hall who may advise the school on procedures to be followed and support services available to the school community.

Link to external document: When Tragedy Strikes – Guidelines for Effective Critical Incident Management in Schools

Key Contacts:

Post Primary and Special Schools: (028) 2566 1336

  • Mr Nigel Freeburn                 Assistant Advisor

Further information is outlined in a leaflet which can be accessed below

  • Adobe PDF Document
  • Managing Bereavment, Trauma and Loss [pdf / 257KB] This leaflet outlines the support mechanism which is available to assist schools in coping with the emotional issues that children, young people and adults in a school can experience as the result of a bereavement or critical incident.


The Education and Library Boards (ELBs) were dissolved on 31 March 2015. The Education Authority was established on 01 April 2015 and is now responsible for all of the operational functions previously carried out by the five ELBs in accordance with the Education Orders.

182 Galgorm Road, Ballymena, BT42 1HN
Telephone number: 028 2565 3333